Mar 16th, 2007
Air Canada - Canada’s Official Languages

Everyone knows that Air Canada is proud to serve their customers in English and French. Here’s what they’ve written on their Comment Cards.
“The choice is yours…
the pleasure to serve you is ours
Canada’s Official Languages
Air Canada is commited to offering you services in English and French. Should you have any questions or comments regarding our official languages services, contact us at OLLO@aircanada.ca or go to aircanada.com and click on Contact US / Linguistic Affairs.”
That’s funny to read, on the same card, an erroneous French translation for “Air Canada values your travel experience […]”. They’ve translated it into “Nous attachons beaucoup de prix à l’expérience que font nos clients[…]”. I won’t explain why it’s wrong to translate it like that, but trust me, it is.
You can download the comment card here.
What’s also funny is that I write a post about translation, but I can’t even write English perfectly myself.
That’s nice that Air Canada offers terrible service their customers in both languages! =)
I still miss Canadian Airlines.
I’ve read alot of comments about Air Canada, are they really as bad as people make them out to be, or is a lot of it anti-Canada from American’s?
I didn’t say that they were bad. I’ve always had good experiences with them so far.
Mathieu, I never said you did
I said that I’ve read a lot of negative comments about Air Canada, why do you think that is - or have you not come across these negative comments?
I have recently used Air Canada travelling
from London to Hartford Connecticut to Winnipeg and back again.
I have only praise for the airline, and its
staff both on the ground and in the air.
Ground staff at both Toronto and Montreal most helpful. Cabin staff allowed me to sleep in
peace.
Comfortable seating with excellent legroom.
Clean and roomy lavatories.
I shall travel Air Canada whenever possible
in the future.